Heather Measey

everything running like clockwork
The overriding aspect of my job as manager is to ensure that all guests (whether resident or non resident) have an enjoyable visit. I have to make sure that everyone in the team knows what they need to do to keep things running efficiently.

I started in hospitality with two years at South Devon Technical College , Hotel and Catering Department, Torquay which gave me a good grounding in all aspects of hotel life. I was taught by people who themselves had huge experience of the industry including an ex-restaurant manager of The Dorchester!

I have worked in all departments of the hotel, which, now in my role as GM, has given me the knowledge as to how each department should be run efficiently. My big break came when I was offered the position of GM from Front of House Manager.

I particularly enjoy meeting people from all walks of life, including the occasional famous face, who have enjoyed their visit to the hotel. There isn’t really a downside but I’m not so keen on those occasional days when nothing really happens!

Life here is always busy, interesting and satisfying and looking to the future I hope to carry on my career here at the Arundell Arms.

I think the best thing that you can do if you’re interested in hospitality as a career is to sample the work by trying to get a part-time job. This would give you valuable experience and a firm grounding for entry into the Hotel and Catering colleges.

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